courses in supply chain management. Collaborative planning, e-fulfillment,
outsourcing, social media and cloud computing, technological developments
and automation all have an impact on supply chain and operations management.
Renewable energy and modal shifts in distribution will change the urban
landscape. This poses challenges for supply chain partners and stakeholders,
including educational institutes. This book contributes to fi nding innovative supply chain solutions.
The book is written from a business perspective and starts by explaining
how organizations can live up to their corporate and social responsibility
and develop a mission to serve people, planet and profi t. The following chapters deal with planning, quality and process management, and the individual
processes in the supply chain. The final chapter looks at the future and, more
specifi cally, at innovation in the supply chain.
This second edition has been completely revised to include the latest developments in business and sustainability. Each chapter starts with
learning objectives, to help students focus on the key concepts, which are also
illustrated in the text by a large number of examples and cases. At the end of each chapter, study questions allow students to test their knowledge and a comprehensive case study helps them to tackle real-world challenges.
Mauk Wilbers graduated as a business economist at Tilburg University and is a Certified Supply Chain Professional (CSCP). He teaches Supply Chain Management at Zuyd University of Applied Sciences in Maastricht, the Netherlands.