Trust and Partnership
Strategic IT Management for Turbulent Times
Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices
There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT organizations face continued challenges in realizing partnerships and trust with their business partners.
While many books take on elements of these emerging developments or address the stubborn barriers to "real" partnership, none make the practices involved fit together in a highly effective fashion - until now. Strategic IT Management in Turbulent Times reveals how this framework ensures that organizations make the right strategic decisions to succeed in times of turbulence and change.
* Draws together authors with global experience including the Americas, Europe, Pacific Rim, and Africa
* Offers a comprehensive framework for IT and business managers to maximize the value IT brings to business
* Addresses the effects of turbulence on business and IT
* Focuses on developing partnerships and trust with business
With practical examples and implementation guidance based on proven techniques developed by the authors over the past twenty years, Strategic IT Management in Turbulent Times considers the challenges facing today's enterprise, IT's critical role in value creation, and the practical road map for achieving strategic IT management competencies.
For decades, the relationship between business and IT has been tenuous. As technology paradigms shift and business strategy is continuously honed to take advantage of these advances, the partnership between IT and business units is more crucial than ever. Organizations that can improve upon this relationship, and even build it into an organizational strength, are those best positioned to achieve meaningful and lasting success. Trust and Partnership provides unique insight into this relationship and provides a comprehensive framework for IT and business managers to maximize the business value delivered by technology. Going well beyond theory, the book provides real-world advice from experts in the IT management arena, including practical examples and implementation guidance based on proven techniques that have been applied over the course of the past twenty years. Intended for CIOs, IT managers, CFOs, and other executives, this handbook provides scorecards to ascertain strengths and weaknesses and an in-depth look at the seven critical enterprise IT capabilities every business and government organization must develop. Proper IT management provides the enterprise with an enhanced ability to cope with and capitalize on rapid technology changes and challenges related to business environments. Throughout the book, the authors maintain an intense focus on managing IT in a manner that transforms business and allows organizations to proactively address upheaval in the enterprise IT context. Divided into three parts, the book begins with challenges facing the enterprise before moving to the core competencies of strategic business management and a forward-looking, action-oriented Next Steps section that provides a roadmap for strategic IT management success.